Why do Many Managers Prefer Gamification and Employee Engagement
One of the benefits of gamification is objectivity. This is beneficial since it will involve transition to a more constant and automatic method of data collection. Some of the data that it will capture are; sales representative’s productivity rates, call center employees handling time, internal knowledge usage rates and many other things as well. With this in place you will realize that what you thought was happening is not actually how it was in the first place. With this you should be prepared to receive many surprises as gamification will serve you with accurate data than the one you were doing before. This is one area that majority of people does not take seriously and they should do as it determines the direction of your business.
Also, it also makes the managers lives easy. One of the reasons why it makes the managers work easier is its objectivity which allows the managers to see what their employees are producing without having some biased mind. With this in place it will help the managers to stop using assumptions and guesswork in rating their employees. You will surely be happy when you will be able to discover that much of the data in the performance reviews are not objective.
The employees will also be able to get feedback. As a result, the employees will be in a position to receive constant, updated and automatic feedback. This is important as it will allow the employees to see how they are doing compared to other methods like a benchmark that they were using in the past. With this, the employees will be in a position to see their performance and make an initiative to adjust on their weakness.
Also, it promotes recognition. What most employees enjoy is to be recognized for their workplace and their performance. One thing with gamification is that it will allow you to see the employee with good performance, the one who is improving and the one who is underperforming. Besides, employers find it easy to use since it is automated.
Mastery is another benefit. You find that you will be able to gain new skills which will become easier with time. In the long run, you will realize that what seemed impossible to do you can now handle using the least effort possible.
Most people prefer it since it motivates all. Gamification can cater for everyone needs in the organization by automatically generating data about them. Most of the people like gamification because it can allow the employees to view their performance and make necessary improvements.